Adding/Linking New Identities

By default, every Sobol account will have one identity associated with it, which is the identity you used to create your Sobol account. If you wish to link more identities to your Sobol account, there are two different places in which you can link your identities.

Login Page

To link an identity from the login page, follow these steps:

  1. Click on the Link Identity button
  2. Log into your existing Sobol account
  3. Log into the identity you wish to link to your Sobol account
  4. Congratulations, you have now linked a new identity to your Sobol account!

Identities Page

To link an identity from the identities page, follow these steps:

  1. Click on the add identity button in the top right of the page
  2. Log into the identity you wish to link to your Sobol account
  3. Congratulations, you have now linked a new identity to your Sobol account!

 

Sharing Identities

Each Sobol user can share their identities with the organizations that they are a part of. Sharing an identity with an organization means that any member of that Sobol organization will be able to see all identities you have shared with that organization. 

To share an identity through the identities page, follow these steps:

  1. Hover to the Share Identity dropdown for the identity you wish to share
  2. Open the dropdown and select the organization you wish to share the identity to
  3. The organization should now show up in the Shared field for that identity. Congrats, you have successfully shared your identity with the organization!

 

Un-sharing Identities

After you have shared an identity with an organization, a Sobol user can un-share the identity from the organization. Un-sharing an identity means that the members of the Sobol organization will no longer be able to see the identity inside that Sobol organization.

To un-share an identity through the identities page, follow these steps:

  1. Hover to the Shared field for the identity you wish to un-share
  2. Click the x icon on the organization that you wish your identity to be un-shared from and confirm in the pop-up.
  3. The organization should now be removed from the Shared field for that identity. Congrats, you have successfully un-shared your identity with the organization!

 

Removing Identities

A user can remove any of their identities, as long as :

  • the identity you wish to delete is not the one used to log into the current session
  • A user is not able to delete their only remaining identity

You can remove an identity by going to the identities page and following these steps:

  1. Hover over the identity you wish to delete
  2. Select the three-dot icon and click the Delete option
  3. You will be prompted to confirm your action.

Please note that by deleting an identity that is marked as required by an organization and you choose to delete this identity, you will lose access to that organization. If you wish to regain access to the organization you can follow one of these two solutions:

  • Re-add the required identity to your Sobol account
  • Get the admin of the organization to switch your required identity to an identity currently linked to your account